About Cookies & Similar Technologies
Effective Date: 09 July 2025
About Cookies & Similar Technologies
American Express Services Europe Ltd., American Express Payment Services Ltd and American Express Europe LLC) (“American Express”) (hereinafter “we”) is committed to providing you with full and transparent information about the use of cookies and similar technologies, such as pixels, web beacons and tags (together “cookies”), on our website and applications (including online services on our website, such as application forms) and in emails sent to you.
This Cookie Policy provides you with information on cookies used on this website and how you can make choices about them.
For more information on how we process your personal information, please refer to our Online Privacy Statement
Please note that our Cookie Policy does not apply to the privacy practices of third-party websites that may be linked to or accessed from this website, and that we are not responsible for such practices.
What is a cookie?
Cookies are small text files containing small amounts of information that are placed on your PC, mobile device or tablet whenever you visit a website. When you visit our website, we use cookies to collect information about your use of this website, such as information about the device or browser you use to access it, your operating system, your web browser, how you interact with our website, the website or application that led you to us, your general location and your device’s IP address. You may not be able to perform certain activities within our secure online services unless these cookies are present.
Certain cookies contain personal information. For example, if you click on “remember me” when logging in to a website or application, a cookie will store your username and preferences.
Cookies may remain on your device for different periods of time. Some cookies, called “session cookies”, are temporary and are automatically deleted when you close your browser or when your session ends. Other cookies, called “persistent cookies”, are stored on your device until you delete them or your browser deletes them when the cookie expires.
Different service providers may utilize the same cookies. While these cookies may appear to share the same name or attributes across providers, cookie consent and usage is managed independently. This means that although the purpose of these cookies may seem similar, your consent preferences are applied and managed separately by the cookie classification. Although you may see the same cookie name across providers, this does not imply shared data or unified consent between service providers unless explicitly stated in the cookie tables below.
Cookies we use and their characteristics
1. Essential Cookies
These types of cookies are essential for the security and proper performance of our website and/or the provision of a product or service you have requested. Dropping these cookies do not require your consent. Without these cookies, we will not be able to offer a functional website and provide you with the products or services you may request. Although you can configure your browser to block these cookies or to alert you, accordingly, disabling them may cause parts of our website to not work.
| Provider |
Description | Cookie Name | First / Third Party |
Duration |
| American Express | American Express uses these cookies to capture and store User Consent information, ensuring that cookies are placed according to consent choice. | ucm-id ucm-userid ucmvc CookieConsent |
First Party | 365 days 365 days 180 days 180 days |
| American Express | American Express uses this cookie to identify each unique visitor and maintain consistent user experiences. | agent-id | First Party | 365 days |
| American Express | American Express uses this cookie to identify and remember a user location and language to display appropriate content. | axplocale | First Party | Session |
| American Express | American Express uses this cookie to maintain an anonymous user session across pages. | JSESSIONID | First Party | Session |
| American Express | American Express uses these cookies to provide a consistent and location appropriate chat experience across pages, enabling users to chat with us and ask questions when accessing our website. These cookies drop after the user opens a chat. | chatlocale webchatscreentype webchatwindowstate webchat_device_id |
First Party | 60 minutes Session Session Session |
| American Express | American Express uses this cookie to maintain session continuity when navigating between pages. | ASPESSIONID* | First Party | Session |
| American Express | American Express uses these cookies to maintain session continuity during a checkout process. | Cart pendingCart prevPage |
First Party | Session Session Session |
| American Express | American Express uses this cookie to help maintain session security and protect users against fraud. | SaneID | First Party | Session |
| BioCatch | BioCatch cookies help detect online fraud to help protect American Express from a wide range of cyber threats. | bmuid cdContextId cdSNum |
First Party | Session Session Session |
| F5 | F5 cookies are used for both essential load balancing and security functions. Load balancing helps us to adequately distribute traffic to ensure proper connectivity and functioning of our web experiences. Security functionality helps to ensure the integrity of traffic on our site and block any malicious actors. | BIGipServerorigin-gem1-443 BIGipServerorigin-gem2-443 TS01* |
First Party | Session Session Session |
| Accertify | Accertify (InBrowser) cookies are used for identifying and preventing fraud via browser identification. | _cc _cc-x _cid_cc |
First Party | 365 days 180 days 365 days |
| Akamai | Akamai cookies are essential for our website to function safely. They support load balancing and bot management. | _abck akaalb_ bm_sz bm_mi bm_sv ak_bmsc akaalb_global akaalb_online akaalb_www_* Path |
First Party | 364 days 10 minutes 4 hours 2 hours 2 hours 2 hours 10 minutes Session Session/30 days Session |
| Cloudflare | Cloudflare provides these cookies to assist in bot management and identify trusted web traffic. You may see these cookies hosted by the loungebuddy.com domain. This is an American Express owned and operated property. |
_cfuvid __cfruid __cf_bm |
First Party | Session Session 30 minutes |
| Switchfly | Switchfly cookies are used to ensure the proper functioning of a user session on our Travel pages, including for security, session timing, and user identification. | RELEASE_VERSION EZ_SESSION_TRACK EZ_COBRAND EZ_SESSION_EXPIRATION_WARNING EZ_SESSION |
First Party | Session Session 24 hours Session Session |
| Imperva (Incapsula) | Incapsula cookies are used to create a more secure site experience. They help detect website attacks and support bot traffic detection. | incap_ses_[x]_[x] visid_incap_[xx] |
First Party | Session 365 days |
The following categories of cookies (Sections 2, 3, 4 and 5) will be blocked if you choose to decline cookies on our website (see the section “Changing cookie preferences on our website”).
2. Functional Cookies
These cookies remember you so that we can improve and personalise your visit to our website. Without these cookies, we cannot remember your previous settings or personalise your experience on our website. These cookies can also be used for credit risk management purposes.
| Provider | Description | Cookie Name | First / Third Party | Duration |
| Live Person | Live Person cookies are used to enable chat functionality – they allow users to chat with us and ask questions when accessing our website. | LPSessionID LPSID-14106077 LPVID LPVisitorID SameSite |
First Party | Session Session 365 days 365 days 30 minutes
|
| DCGone | DCGone cookies help store and remember users' favorite properties during travel research and bookings. | favGuidGold | First Party | 30 days |
| American Express | American Express uses this cookie to ensure personalized offer consistency within a session. | ieep | First Party | 30 minutes |
| American Express | American Express uses this cookie to help render visual page elements during a session. | STUDIO_PLATFORM
_UK_BA-MCLP-IEEP
|
First Party | 1 hour |
3. Performance Cookies
We use these cookies to understand how you and other visitors use our website in order to assess its performance, optimise your digital experience and make improvements.
| Provider | Description | Cookie Name | First / Third Party | Duration |
| Adobe | Adobe Analytics cookies are used on our site to collect information about website visitors. This information is gathered anonymously and includes data such as the number of visitors to a page and the previous pages they visited. Adobe uses this information to generate reports on website usage. Examples of data stored in these analytical cookies are identifying a visitor as a unique user, storing click tracking events, scroll activity, identifying new user sessions, and determining which marketing channel a user came from. |
AMCV_5C36123F5245AF470A490D45%40AdobeOrg AMCVS_5C36123F5245AF470A490D45%40AdobeOrg s_ecid s_pers s_sess s_sq s_cc s_vi s_visit s_fid s_tbm s_cpc s_ppv s_tp s_uvid s_invisit s_vnum gpv_v41 om_ttc s_cdfm wc_ttc |
First Party | 395 days Session 395 days 395 days Session Session Session 395 days 395 days 395 days 30 min 30 min Session Session 395 days 30 min 395 days Session 360 days Session 360 days
|
| Dynatrace | Dynatrace cookies are used to monitor website performance, analyze website usage, and track user behavior trends. | dtCookie dtLatC dtPC dtSa rxVisitor rxvt |
First Party | Session Session Session Session Session Session |
| Content Square | Content Square cookies are used to understand how and why users are interacting in a certain way with our website. This allows us to improve our user experiences. | _cs_c _cs_cvars _cs_id _cs_mk _cs_s |
First Party | 395 days Session 395 days 30 minutes 30 minutes |
| Qualtrics | Qualtrics uses cookies to track website behavior for analytical purposes, including information about the pages a user has visited and navigation patterns, in order to optimize website performance. | QSI_HistorySession | First Party | Session |
| Snowplow | Snowplow uses cookies to track website behavior for analytical purposes, including information about the pages a user has visited and navigation patterns, in order to optimize website performance. | _sp_id.[XXXX] _sp_ses.[XXXX]
|
Third Party | 400 days 30 minutes |
4. Marketing
We and our partners use marketing (also known as advertising cookies) to provide visitors with more relevant ads tailored to their interests. These cookies track your browsing on our website and other websites, collect information about your habits and preferences and are used to understand your interests better based on past or current browsing activities.
Marketing Cookies
Marketing cookies are used for the following purposes:
- Advertising targeting and “retargeting”: These cookies help us to display ads that are relevant to you (including on third-party websites such as social media). This personalisation is based on your past browsing. For example, if you have visited specific product pages on our website, you may see ads for those products on other websites you visit.
- Analysing advertising performance: We use cookies to assess the performance of our advertising campaigns and calculate our partners’ remuneration. This includes calculating the number of times an ad has been viewed or clicked on, and whether it has led to an action by the user, such as visiting a product page or applying for a card. Their aim is also to limit the frequency of dissemination (i.e. limit the number of times you see an ad).
- Personalisation: Cookies help us personalise content or search results as well as advertising messages according to your specific interests and needs.
Third-party partners
We work with third-party suppliers and advertising partners, who may also place cookies on your device to provide you with personalised ads during your web browsing. These third-party cookies also collect information about your online activities and combine the data with other information they may have collected about you to display more targeted ads, in compliance with industry standards. These partners also give you the option to refuse targeted advertising.
| Provider | Description |
Cookie Name |
First / Third Party |
Duration |
| LinkedIn cookies are used to track user activity, deliver targeted advertising and enable the use of embedded services. | AnalyticsSyncHistory bcookie bscookie lang li_gc li_sugr lidc UserMatchHistory |
Third Party | 30 days 365 days 365 days Session 180 days 1 day 30 days 90 days |
|
| Yahoo | Yahoo cookies are used to track user activity and deliver targeted advertising. | A3 | Third Party | 365 days |
| Xandr/Microsoft Advertising | Xandr/Microsoft Advertising cookies are used to track user activity and deliver targeted advertising. | anj uuid2 XANDR_PANID |
Third Party | 90 days 90 days 90 days |
| Exactag | Exactag cookies are used to track user activity and deliver targeted advertising. | et_gk et_uk exactag_new_gk exactag_new_uk exactag_new_user session_session |
Third Party | 180 days 180 days 90 days 180 days 180 days Session |
| Amazon | Amazon cookies are used to track user activity and deliver targeted advertising. | ad-id ad-privacy |
Third Party | 273 days 400 days |
| Adobe | Adobe Analytics cookies are used on our site to collect information about website visitors. This information is gathered on an aggregate level and includes data such as the number of visitors to a page and the previous pages they visited. With explicit marketing consent, Adobe Analytics data is used for marketing campaign measurement and optimization. This allows American Express to optimize marketing content to be more effective. Adobe Analytics cookies are only placed on your browser if you have also provided consent for Performance Cookies. Your consent for each purpose is applied and managed separately. |
AMCV_5C36123F5245AF470A490D45%40AdobeOrg AMCVS_5C36123F5245AF470A490D45%40AdobeOrg s_ecid s_pers s_sess s_sq s_cc s_vi s_visit s_fid s_tbm s_cpc s_ppv s_tp s_uvid s_invisit s_vnum gpv_v41 om_ttc s_cdfm wc_ttc |
First Party | 395 days Session 395 days 395 days Session Session Session 395 days 395 days 395 days 30 min 30 min Session Session 395 days 30 min 395 days Session 360 days Session 360 days |
| Veepee ad (Adotmob) | Adotmob cookies are used to track user activity and deliver targeted advertising. | pixel uid uuid |
Third Party | 180 days 180 days 180 days |
| ArkWright/DataArt | Arkwight/DataArt uses this cookie to track user activity and deliver targeted advertising. | pixel_user_key_[xx-xx] | First Party | 183 days |
| DoubleClick/Google | DoubleClick cookies are used to track user activity and deliver targeted advertising. | ar_debug IDE receive-cookie-deprecation test_cookie |
Third Party | 390 days 30 days 180 days 15-16 mins |
| Zeta Global (Rezync) | Zeta Global (Rezync) cookies are used to track user activity and deliver targeted advertising. | sd-session-id zync-uuid |
Third Party | 180 days 180 days |
| Rocketfuel | Rocketfuel cookies are used to track user activity and deliver targeted advertising. | cmd eud euds rud ruds |
Third Party | 390 days 390 days Session 390 days Session |
| Tribal Fusion | Tribal Fusion cookies are used to track user activity and deliver targeted advertising. | ANON_ID ANON_ID_old |
Third Party | 90 days 90 days |
| Quantcast | Quantcast cookies are used to track user activity and deliver targeted advertising. | d mc sp __qca qor qoo |
Third Party | 90 days 396 days 396 days 396 days 396 days 396 days |
| Seedtag (KMTX) | KMTX cookies are used to track user activity and deliver targeted advertising. | kmld _km |
Third Party | 365 days 30 days |
| American Express | American Express uses this cookie to track user activity to measure and attribute marketing campaign effectiveness We also use JSESSIONID and TS01* cookies for session management and load balancing for our marketing campaign platforms . |
gctrac JSESSIONID TS01* |
First Party | 365 days Session Session |
| American Express | American Express uses these cookies to display recommendations from our Membership Rewards catalog | popularProducts popularTravelProducts |
First Party | 24 hours 24 hours |
| Google AdSense | Google AdSense cookies are used to track user activity and deliver targeted advertising. | _gcl_au |
First Party | 90 days |
5. Social media cookies
These cookies are placed by third-party social media platforms to link up and integrate with our website. They can be installed through plug-ins or sharing buttons on the social media platform. We do not allow these third-party platforms to place these cookies on the career and job offer pages of our website.
| Provider | Description | Cookie Name | First / Third Party | Duration |
| X (Twitter) | Twitter cookies are used to track user activity for targeting purposes such as personalized ads. Twitter uses Cloudflare cookies (__cf_bm) for bot management for web traffic access to embedded content. These cookies are dropped from Twitter domains (t.co and twitter.com). |
muc_ads personalization_id __cf_bm |
Third Party | 400 days 400 days 30 minutes |
| Pinterest cookies enable users to share pictures via Pinterest / the “Pin It” button. Pinterest collects statistical information about usage of their service. | _pinterest_ct_ua | Third Party | 365 days | |
| Vimeo | Vimeo cookies are used to collect information about a user's interaction with embedded videos, such as video views and preferences. This helps us deliver video content and provide a seamless viewing experience. Vimeo uses Cloudflare cookies (__cf_bm & _cfuvid) for bot management for web traffic access to embedded content. These cookies are dropped from the Vimeo domain (vimeo.com). |
Vuid __cf_bm _cfuvid
|
Third Party | 400 days 30 minutes Session |
| YouTube | YouTube cookies collect user data through videos embedded in websites, which are aggregated with profile data from other Google services to display targeted advertising. | YSC VISITOR_PRIVACY_METADATA VISITOR_INFO1_LIVE _Secure-ROLLOUT_TOKEN |
Third Party | Session 180 days 180 days 180 days |
Changing cookie preferences
You can manage your cookie preferences through our website and/or change your browser settings at any time, as described below:
a) Through our website
You can choose to accept or decline our website’s functionality, performance and marketing/social media cookies in the banner that appears the first time you visit our website or by clicking on the menu bar to the left of this page “Set Cookie Preferences”.
Your choices will not delete any existing cookies already placed on your device by our website but will prevent further cookies from being placed.
If you wish to delete the cookies that are currently stored on your device, you cannot do this through our website. Instead, you must do this through your browser settings (see below).
The choices you make on our website will be stored and applied for six months from the date you make the choice or until you delete all existing cookies through your web browser settings (this will also delete the record of your choices). The next time you access our website after the expiry of the six-month period or if you delete your cookies through your browser settings, you will be prompted to provide your choice again.
b) Through your browser settings
If you prefer to restrict, block or delete cookies from https://www.americanexpress.com/en-gb/ or any other website, you can use your browser to do so. Each browser is different, and your browser’s “Help” function will show you how to proceed. Please note that if you choose to disable essential cookies, it will affect how our website works. For example, while you will still be able to view the public website, you will not be able to log in securely to check your transactions or make payments.
Use of other websites
When you use links to other websites that we provide to you, we recommend that you carefully read the privacy and cookie policies of those websites.
Please note that any choice about cookies that you may have provided on our website will not be applicable on non-American Express websites.
Cookie as part of emails
We use cookies to track whether emails we send to you are read or not and which links or URLs you clicked on within those emails. We use this information to determine the effectiveness of our communications and to help us better tailor the emails and online advertising that we may send you in the future.
You can disable cookie in emails by changing the settings of your device or email programme (generally, you can do this by disabling the automatic image loading function).
Contacting us
If you have questions about this Policy or the use of cookies, please contact our Data Protection Officer at: amexukdpo@aexp.com
You can also write to us at: American Express Services Europe Limited, 1 John Street, Brighton, BN88 1NH
Changes to our Cookie Policy
We reserve the right to change this Policy at any time. When we make such changes, we will update the effective date at the top of this page.